Certificate IV in Retail management

Powering your next move

study info

Study Options

Duration: 6-v12 months (flexible)

Method: Online & RPL

Payment: Upfront, Payment Plans

Funding: Higher Skills

job info

Job Outcomes

Customer Service Officer

Frontline Sales Manager

Retail Supervisor


Recognition of
prior learning

Please click here for further information on RPL

Units of STUDY

Core Units

  • SIRRRTF002Monitor retail store financials
  • SIRXCEG004Create a customer-centric culture
  • SIRXHRM002Maintain employee relations
  • SIRXMGT002Lead a frontline team
  • SIRXRSK002Maintain Store Security
  • SIRXSLS003Achieve sales results
  • SIRXWHS003Maintain workplace safety

Elective Units

  • BSBCUS401Coordinate implementation of customer service strategies
  • BSBMGT402Implement operational plan
  • SITXHRM002Roster staff
  • SIRRINV002 Control Stock

Entry Requirements

Online learning gives you the flexibility to study when and where you like. It is important that you have the right equipment available to undertake your course.


You will need to have basic computer skills, which includes the following:

·         Be able to access and use the internet
·         Ability to be able to use software to create, save and edit documents
·         upload, download and save files
·         attach and use devices, e.g. USB flash drive, audio headset
·         participate in online discussions

Our software works best with google chrome and you should use the latest version to obtain optimum results.

Course Fee

Course fee$1995


Monthly payments
(12 months)


RPL cost$1395


The following funding options are available for this course. Please click the appropriate button to find out if you’re eligible.

Higher Skills